Frequently Asked Questions: Answered!
About Claire
Q: What is your last name?
A: Nobles - with an S. Claire realizes that she confused people when making her website and company "Claire Nobles Art" She apologizes, but her last name is not "Noble."
Q: Tell me about your cat!
A: to find out everything and possibly more than you wanted to know about Jasper the Cat, click here.
Q: Do you have any painting tutorials?
A: Claire considers herself to be still learning, and therefore not entirely authorized to offer painting advice, however, Claire posts many of her work in progress paintings (WIP's) on her blog. She also has a full walkthrough of her Enchanted Visions Painting "Spirited Away" available -here- though again, it is more of a walk-though, less of an art lesson.
Q: Tell me about your training.
A: Nobles - with an S. Claire realizes that she confused people when making her website and company "Claire Nobles Art" She apologizes, but her last name is not "Noble."
Q: Tell me about your cat!
A: to find out everything and possibly more than you wanted to know about Jasper the Cat, click here.
Q: Do you have any painting tutorials?
A: Claire considers herself to be still learning, and therefore not entirely authorized to offer painting advice, however, Claire posts many of her work in progress paintings (WIP's) on her blog. She also has a full walkthrough of her Enchanted Visions Painting "Spirited Away" available -here- though again, it is more of a walk-though, less of an art lesson.
Q: Tell me about your training.
Claire has been actively learning drawing and painting techniques since the use of her opposable thumbs kicked in. She spent a LOT of time doodling and drawing celebrities from magazines and when she entered high school, she finally took some art classes. Claire found that she had a knack for easily learning new art techniques, so by the age of 16 decided she would major in art and that it was the only career path for her. She took a few years off from school, and when she finally decided to return, she did so with gusto! She took as many art classes that would possibly fit into her schedule at Las Positas Community College. Mainly she trained in graphite, colored pencil, acrylic, a bit of oil, charcoal, tempura, pastel, but never watercolors. She sort of fell into that while using ink to paint one of her fairies. In the past she had been afraid of watercolors in every way. Once she started with watercolors, she never looked back. She finally took a semester of Intro to Watercolors in 2011 and learned some invaluable techniques. She is currently enrolled at San Francisco State University, but is taking time with general ed classes. Besides formal training, Claire spends a lot of free time studying the works of Amy Brown, Stephanie Pui-Mun Law, Brian Froud, and many other artists. She never gives up an opportunity to learn new ways to improve her art.
Q: Would you paint something for me?
A: All of the commission information is available here.
Q: You should paint...
A: If you have a painting suggestion that is not for a specific commission (ie: "you should paint more redheads or dragons or unicorns or whatever") please email Claire or contact her via Facebook or any other social networking sites with your suggestion. Claire would be happy to hear your ideas. However please keep in mind that Claire will only paint as often as her schedule permits and may not be able to paint your request for a while, but she will keep your suggestions in mind and try to have some available in the future for her fans.
Q: Do you have a book out of all your art?
A: No. Unfortunately Claire does not currently have the means or time to produce a book right now. Hopefully in the future she will.
Q: I have an idea for a book, would you illustrate it for me?
A: Right now Claire does not have the time in her schedule for such a huge undertaking as she is a full time college student and works the rest of the time. If you would like her to paint a painting for you, please review the Commission Information Page.
A: All of the commission information is available here.
Q: You should paint...
A: If you have a painting suggestion that is not for a specific commission (ie: "you should paint more redheads or dragons or unicorns or whatever") please email Claire or contact her via Facebook or any other social networking sites with your suggestion. Claire would be happy to hear your ideas. However please keep in mind that Claire will only paint as often as her schedule permits and may not be able to paint your request for a while, but she will keep your suggestions in mind and try to have some available in the future for her fans.
Q: Do you have a book out of all your art?
A: No. Unfortunately Claire does not currently have the means or time to produce a book right now. Hopefully in the future she will.
Q: I have an idea for a book, would you illustrate it for me?
A: Right now Claire does not have the time in her schedule for such a huge undertaking as she is a full time college student and works the rest of the time. If you would like her to paint a painting for you, please review the Commission Information Page.
Order/Product information
Q: Do Watermarks come on the products?
A: No, none of the products will have watermarks. The watermarks are purely for copyright protection.
Q: How do I pay for my order?
A: Orders are processed through Paypal only. Paypal is a safe and efficient way to purchase online. Paypal accepts most major credit cards. To find out more about paypal, click here.
Q: When will I receive my order?
A: Claire will process and ship your order within two weeks of receiving it. Orders will only be shipped after payment clears. Please allow 2-4 weeks to receive your package. And please be aware that Claire is a one-woman show with no assistants. She hand packages and fills every order personally
Q: How will my order be packaged?
A: All items in your order will come in a clear sleeve for protecting with the exception of book marks. Prints will also have a removable card board backing to prevent bending or warping. Items are usually shipped in USPS flat rate envelopes. Be aware that sometimes the fairies in Claire's studio like to hop inside the package and nest for a few days... Don't be surprised if you find some pixie dust in your package!
Q: My prints are bent and my items are ruined! What do I do?
A: Claire will go to every length to make sure your items will not be damaged in the mail, though sometimes it happens. Claire does not intentionally wish for your items to arrive in a tattered state. If you receive a package that has been carelessly handled and is greatly damaged, please contact Claire immediately at claire@clairenoblesart.com.
Q: Can you provide RUSH orders on shipping?
A: Sorry, at this time RUSH orders cannot be processed.
A: No, none of the products will have watermarks. The watermarks are purely for copyright protection.
Q: How do I pay for my order?
A: Orders are processed through Paypal only. Paypal is a safe and efficient way to purchase online. Paypal accepts most major credit cards. To find out more about paypal, click here.
Q: When will I receive my order?
A: Claire will process and ship your order within two weeks of receiving it. Orders will only be shipped after payment clears. Please allow 2-4 weeks to receive your package. And please be aware that Claire is a one-woman show with no assistants. She hand packages and fills every order personally
Q: How will my order be packaged?
A: All items in your order will come in a clear sleeve for protecting with the exception of book marks. Prints will also have a removable card board backing to prevent bending or warping. Items are usually shipped in USPS flat rate envelopes. Be aware that sometimes the fairies in Claire's studio like to hop inside the package and nest for a few days... Don't be surprised if you find some pixie dust in your package!
Q: My prints are bent and my items are ruined! What do I do?
A: Claire will go to every length to make sure your items will not be damaged in the mail, though sometimes it happens. Claire does not intentionally wish for your items to arrive in a tattered state. If you receive a package that has been carelessly handled and is greatly damaged, please contact Claire immediately at claire@clairenoblesart.com.
Q: Can you provide RUSH orders on shipping?
A: Sorry, at this time RUSH orders cannot be processed.
Store Policies
Returns and Exchanges
Exchanges only, no returns. Exchanges will be dealt with on a case by case basis and within 30 days of your purchase. As stated above, if there is any problem with your order, or it arrives damaged, please contact Claire immediately at claire@clairenoblesart.com
Exchanges only, no returns. Exchanges will be dealt with on a case by case basis and within 30 days of your purchase. As stated above, if there is any problem with your order, or it arrives damaged, please contact Claire immediately at claire@clairenoblesart.com
Additional Support
_If you have ANY additional questions or concerns or comments at all
about Claire's art, ordering, or after you've received your order, or
anything at all please contact her at claire@clairenoblesart.comand she
will be delighted to help you in anyway that she can. We would like for your
experience with my shop to be a pleasant one. And we want to take
time to assist you.
Claire is also quite active on a few different Social Networking Sites, which can be accessed here.
Thank you so much for taking time to view ClaireNoblesArt.com!
Claire is also quite active on a few different Social Networking Sites, which can be accessed here.
Thank you so much for taking time to view ClaireNoblesArt.com!
